Master-Class for Executive Secretaries, Personal Assistants & Office Administrators

Day in, day out, Executive Secretaries, PA’s and Office Administrators provide high level support for top executives.  They work usually with very little supervision, anticipating needs and managing the day to day demands of busy and challenging workloads competently and often with little  acknowledgement or encouragement

The attached  interactive and enjoyable 4-day training course seeks to develop and stretch the skill-set of EAs and Office Administrators.  This Master-Class  will help them to understand how to work with different leadership styles and at the same time develop the competence, confidence and mindset to achieve excellence and to recognize their value to their organisations

This training course will feature:

• A focus on understanding what your boss needs from you without constantly needing to be told
• Explore the fundamentals of excellence in communication
• Understand how to stay calm and effective in a busy environment
• Develop effective management skills  
• Learn how to be assertive without causing offense
• Professional Business Writing
• Effective Records management
• The report writing process
• How to apply stress management and emotional intelligence
• Effective  management of your time and your Boss’s time

This master class will utilise a variety of proven learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes techniques to engage all learning styles such as innovative, group and individual exercises and discussions all these presented by the Trainer; case studies and videos presented in a safe and confidential environment to support learning

• Kindly come and attend and get a FREE  Shopping Voucher worth of  R 4000.00  to go and shop at any of South African chain stores!

As seating is limited at this event, to register and reserve a seat(s) for you kindly complete the registration form the last page of the attachment and send it back to me. Alternatively contact me on the details below for  any clarities you may need regarding this course.  .  Kindly note that we’re also running this course on virtual platforms for those not keen to travel.