VAULT MANAGEMENT & CASH-IN-TRANSIT COURSE

Course Objectives

By the end of the course, participants will be able to:

• Understand cash management
• Identify currency security features and anti-counterfeiting deterrents
• Discuss vault management, incident reporting, risk factors and controls
• Discuss operations between the custodians and note examiners
• Understand strong room operations
• Discuss management of stock levels per branch / for the whole bank as it relates to insurance cover
• Identify opening and closing procedures of the vault
• Understand cash distribution and logistics
• Understand security of cash in transit
• Arrangement between Central Bank and service providers (e.g security and transport providers)
• Discuss contemporary issues in cash

Customer care in relation to service to commercial banks