Revenue Collection
Best Practices

Inadequate capacity for revenue collection has been a major contributor to financial underperformance recorded by most organisations. This has been exacerbated by the erratic investment in personnel skills and competencies, as well as tools for revenue management, which are demanded by the changes in technology. The need for a strong and focused legal and regulatory framework; appropriate polices, standards and guidelines; as well as the adoption of best practice measures for effective revenue management are fundamental for success of companies.

This APS Revenue Collection Seminar has been developed as a comprehensive and interactive course focused on adopting the best practices in revenue collection.

At the end of the seminar, participants will be able to:

•Understand the importance of a credit policy in an organisation

•Develop effective credit policies that meet a company’s objectives

•Determine the role of effective Revenue Collection

•The importance of effective billing management processes

•Identify key collection tools, tips and techniques

•Develop effective collection strategies

•Maximise revenue collection team performance

•Assess collection risk

•Make the most of developments in Revenue Collections technology

•Maximise Collector effectiveness

•Develop customer-sensitive collection strategies

•Create action oriented KPI’s (key performance indicators)

This APS Revenue Collection Training seminar is suitable for a wide range of professionals employed in Revenue Collection, but it will be particularly beneficial to:

•Collections Team Leaders & Senior Supervisors

•Accounts Receivable and Credit Team

•Billing Team

•Accountants

•Financial Controllers

Five days